At Cadmium Investments, we strive to provide the best services to our clients. This Refund Policy outlines the conditions under which we offer refunds for our services.

Consultancy Services
Given the nature of our consultancy services, refunds are generally not available once the service has been provided. However, we understand that circumstances can change, and we will review refund requests on a case-by-case basis.

Eligibility for Refunds
Pre-Service Cancellation: If you cancel a service before it has commenced, you may be eligible for a full or partial refund.
Service Issues: If there are significant issues with the service provided, please contact us within 30 days of the service date to discuss potential resolutions, including partial refunds or service adjustments.
How to Request a Refund
To request a refund, please contact us at:

Email: billing@cadmiumzambia.com

Please include your name, contact information, and a description of the reason for the refund request.

Processing Refunds
If a refund is approved, it will be processed within 10 business days. Refunds will be issued to the original payment method used at the time of purchase.

Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website.